Privacy policy

This Privacy Policy is published in accordance with the applicable provisions of the Information Technology Act, 2000 and related rules governing the collection, use, storage, and protection of personal information.

This Privacy Policy applies to your access to and use of this website, products, services, and related digital platforms (“Platform”). By using this Platform, you consent to the practices described in this Privacy Policy.

The terms “we”, “our”, and “us” refer to the Company operating this Platform. The terms “you”, “your”, or “user” refer to any person who accesses, browses, purchases from, or interacts with this Platform.

We are committed to protecting your privacy and maintaining reasonable security practices to safeguard your information.


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1. INFORMATION WE COLLECT

We may collect personal and non-personal information including:

Name

Email address

Phone number

Billing and shipping address

Payment-related information through authorized payment gateways

Device details

Browser information

IP address

Cookies and analytics data

Purchase history

Customer service interactions

 

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2. PURPOSE OF COLLECTION

Your information may be collected and used for:

Order processing and fulfillment

Payment processing

Shipping and delivery

Customer support

Service updates

Marketing and promotional communication

Website analytics and optimization

Fraud prevention

Legal and regulatory compliance

 

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3. PAYMENT SECURITY

Payments may be processed through authorized third-party payment gateway providers. We do not directly store complete debit card, credit card, UPI, or banking credentials on our servers unless explicitly stated.

Payment transactions are subject to the privacy and security policies of the respective payment gateway provider.


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4. INFORMATION SHARING

We may share your information with trusted third parties where necessary, including:

Payment processors

Shipping and logistics partners

Analytics providers

Marketing service providers

Legal authorities where required by law


We do not sell or rent your personal information to unauthorized third parties.


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5. COOKIES

This Platform may use cookies and similar technologies to:

Improve website functionality

Personalize user experience

Analyze traffic

Improve marketing effectiveness


Users may disable cookies through browser settings, though certain features may be affected.


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6. MARKETING COMMUNICATION

You may receive:

Order updates

Shipping notifications

Promotional emails

SMS or WhatsApp notifications

Product updates


You may opt out of promotional communications where applicable.


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7. DATA RETENTION

We retain information only as long as necessary for:

Service fulfillment

Legal obligations

Fraud prevention

Internal business purposes

 

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8. USER RIGHTS

You may request:

Access to your information

Correction of inaccurate data

Deletion where legally permissible

Withdrawal of marketing consent

 

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9. THIRD-PARTY LINKS

This Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.


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10. AGE RESTRICTION

Products and services may be intended only for eligible adults as specified by applicable laws or product guidelines.


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11. POLICY UPDATES

We reserve the right to update this Privacy Policy at any time. Changes become effective upon publication on this Platform.